Please email “sales@agfrc.com” with your company info, contact info and shipping address. You will get an reply within 24 hours. Non-working days will reply within 48 hours.
Sure. Since 2009, AGFRC has been focus on all series of RC servos, speed controllers(ESC), receiver modules and car gyros, supplying high quality RC products and RC solutions for many domestic and abroad famous brands.
The Smart Servo is the great product which has two application -Winch Servo and Regular Servo. It is available to change the firmware via USB programmer for different usage as request, very flexible and easy. (Specially for Smart Servo.)
Are you still confused about your broken servo, don't you know what to do? Come and get this servo inspection guide please.
We are provide lifetime paid maintenance service for all our products. When you have product issue, please process as below instruction:
Situation 1: the product has been used with installation
① Please provide videos and pictures to AGFRC support team first, if we can judge or find out the issue and found it is product quality issue, we will send the replacement or exchange for the new one.
(Note: Please ensure well protect for every product to avoid any damage for the appearance. It will have extra charge if appearance damaged.)
② Please provide relative videos and pictures to AGFRC support team first, if we can not judge or find out the issue, it need to send it back to our factory to inspect, and then we can go ahead for the next step. We will provide the relevant inspection report and keep you informed.
(Note: Please ensure well protected for every product to avoid any damage for the appearance. We will take the photo to record once received the parcel. When the product send back to the factory for maintenance, we will mainly inspect the product's function, and will not exchange the product case. If needed, there will be extra cost.)
Situation 2: the product is brand-new without installation.
If find the product issue once received the goods within one week, please provide relative photos and videos. After confirmation, we will do product refund or exchange, if any disassemble or change for the product privately, we will not take any responsibility, such as refund or exchange.
In order to get the fastest help, please choose the place where you buy the product for help first. Any product issue info please send email to “support@agfrc.com” for help. Hope the above info will help you find the right way to deal with the defective servo and have fun with our servo.
If use in normal condition, it can be splash-proof, water-proof and dust-proof. The functions of splash-proof, water-proof and dust-proof are not permanent, its protecting function will be declined by wear and tear.
The IP67 waterproof servo can be used within 1 meter depth water at 30 minutes. Important notes, please blow dry the servo after it is used inside of water.
Remark:
The working condition of IP67 waterproof level :
1) No flowing water, water depth less than or equal to 1 meter;
2) Experimental time: within 30 minutes;
3) The temperature difference between the water and the product shall less than 5℃.
